Here at Sunlight Media, we utilize a similar process for all of our custom design projects, whether they be for Logos, Web UI design, business cards or anything else custom design-related. Regardless of the type of project, we offer unlimited design revisions, fine-tuning the design until it’s just right.
The first step of our design process will involve preparation and planning, gathering together any notes and assets you have for the project. In the case of a logo design, we’ll provide you with a logo specification sheet to ask some basic questions and collect information on your ideas for the direction, and we will gather any similar info for any other type of design project. Should you have any specific text content to include, company or stock images, or examples of designs you’d like us to model, this is the point in the project where we would collect those assets. The more info you can provide us at this stage, the more clear of a picture we’ll have on what you’re after in your design. If you don’t have a very clear idea of what you’re after, though, we’re happy to make suggestions, based on our professional experience, to point you in the right direction.
Once we have collected some basic information and guidelines for the project, we will present to you the first batch of design mocks. We will provide at least three different mocks for you to choose from. Take your time to review these first mocks, and then let us know which one you like the best.
Upon selecting the mock you like best, let us know any revisions you’d like us to make. Maybe you like the overall layout but want to change some of the colors or fonts, or maybe you want to change the overall layout altogether — this third stage is the time to let us know how we can improve upon the design. We will then go back to work on the design, implementing your revision notes.
After we return an updated version of the mock with your revisions, you may have additional changes you’d like done — and that’s ok! We will continue to integrate your changes until it’s exactly what you’re looking for. We allow for an unlimited amount of revisions until you are 100% satisfied with the design.
Once the design has been tweaked until you are completely happy with it, we will either a) send over the final master files if it’s a logo or business card design or b) go to work on the interior pages and/or start on development if it’s a website project.
100% customer satisfaction guaranteed…!